scott
04-20-2006, 03:19 PM
Dual-Head Monitor Setup
Dual-Head is the official term for having two desktops on a single computer. In other words, the second desktop is not a clone of the first, but has its own space to allow you to show more windows of information at the same time. Although Dual-Head is not required to run eWorship, the program is much more effective in the Dual-Head environment. Almost all modern laptops support Dual-Head setups, and there are multiple video cards for desktop computers with Dual-Head support.
You may need to update the graphics driver for your video card. This can be downloaded and installed, but should only be attempted by someone comfortable with installing driver files. If you have any difficulties enabling Dual-Head, please contact Online Solutions for assistance.
Step-by-Step Dual-Head Setup
To turn on Dual-Head, you need to do the following :
- Goto the Control Panel and double-click on Display Properties
- Click on the Settings Tab (Usually the last one on the right)
- Select the 2nd Monitor
- Check the box next to Extend my Windows desktop onto this Monitor
- Select OK
You may need to adjust the resolution of the 2nd monitor to fit your projector. It most likely should be 800x600 or 1024x768. You will know that you have the correct setup when the 2nd monitor no longer has the Start menu, but the mouse can still be moved onto its screen.
(Some video cards and laptops have a seperate utility that controls Dual-Head setup. You can usually find this utility in the Control Panel)
Common Problems : Projector Display is Corrupt
Display problems include vertical bands or lines or shifted displays with missing or repeated sections. Most problems are caused by the projector setup, the video cable, the computer graphics adapter, or the Dual-Head setup. eWorship has no control over how the computer and the projector display the 2nd monitor.
There are several things you can do to fix these problems. We have included a list of some common short-term or immediate fixes.
If your problems persists, you may need to change your hardware setup. Remember, standard SVGA cables are not designed to work past 15 feet. Many churches successfully use 50 to 100 foot cables without a problem, but your installation may require a signal booster or wireless video transmitter. Contact Online Solutions if you need any help diagnosing a Projector Display issue.
Display Corruption Fixes
If possible use the Show TestGrid Button on the Status screen to see a full-screen view on your projector. You will see a grid of colored rectangles with white edges on all sides.
Reset your Projector using the projector remote control. The factory default sometimes fixes problems.
Check your video cable between the computer and projector.
Try a different resolution such as 1024x768, 800x600 or even 640x480.
Try repositioning the 2nd virtual monitor in the Dual-Head setup. This will trigger a video card reset in your computer.
Dual-Head is the official term for having two desktops on a single computer. In other words, the second desktop is not a clone of the first, but has its own space to allow you to show more windows of information at the same time. Although Dual-Head is not required to run eWorship, the program is much more effective in the Dual-Head environment. Almost all modern laptops support Dual-Head setups, and there are multiple video cards for desktop computers with Dual-Head support.
You may need to update the graphics driver for your video card. This can be downloaded and installed, but should only be attempted by someone comfortable with installing driver files. If you have any difficulties enabling Dual-Head, please contact Online Solutions for assistance.
Step-by-Step Dual-Head Setup
To turn on Dual-Head, you need to do the following :
- Goto the Control Panel and double-click on Display Properties
- Click on the Settings Tab (Usually the last one on the right)
- Select the 2nd Monitor
- Check the box next to Extend my Windows desktop onto this Monitor
- Select OK
You may need to adjust the resolution of the 2nd monitor to fit your projector. It most likely should be 800x600 or 1024x768. You will know that you have the correct setup when the 2nd monitor no longer has the Start menu, but the mouse can still be moved onto its screen.
(Some video cards and laptops have a seperate utility that controls Dual-Head setup. You can usually find this utility in the Control Panel)
Common Problems : Projector Display is Corrupt
Display problems include vertical bands or lines or shifted displays with missing or repeated sections. Most problems are caused by the projector setup, the video cable, the computer graphics adapter, or the Dual-Head setup. eWorship has no control over how the computer and the projector display the 2nd monitor.
There are several things you can do to fix these problems. We have included a list of some common short-term or immediate fixes.
If your problems persists, you may need to change your hardware setup. Remember, standard SVGA cables are not designed to work past 15 feet. Many churches successfully use 50 to 100 foot cables without a problem, but your installation may require a signal booster or wireless video transmitter. Contact Online Solutions if you need any help diagnosing a Projector Display issue.
Display Corruption Fixes
If possible use the Show TestGrid Button on the Status screen to see a full-screen view on your projector. You will see a grid of colored rectangles with white edges on all sides.
Reset your Projector using the projector remote control. The factory default sometimes fixes problems.
Check your video cable between the computer and projector.
Try a different resolution such as 1024x768, 800x600 or even 640x480.
Try repositioning the 2nd virtual monitor in the Dual-Head setup. This will trigger a video card reset in your computer.